COVID-19 update for customers

All of our services are currently running as normal and claims are being assessed without any disruption.

If you experience any difficulties because of COVID-19, please make sure you tell us when making a claim or when emailing or speaking with us. We will do our best to accommodate any additional needs you may have.

We are a Disability Confident employer

We are committed to ensure that as a Disability Confident employer;

  • Our recruitment process is inclusive and accessible.
  • We communicate and promote vacancies through a range of channels.
  • We offer interviews to people who tell us they have a disability.
  • We provide reasonable adjustments and make sure people with disabilities are not disadvantaged when applying for and carrying out their roles.
  • We support existing employees who become disabled or develop a long term health condition.

We offer people with a disability the following:

  • Work experience.
  • Paid employment.
  • Apprenticeships.
  • Job shadowing opportunities.

Proud to be a Coverholder at Lloyd’s

We’re pleased to announce that we are now a Coverholder at Lloyd’s.

Becoming a Coverholder at Lloyd’s is an important development for Specialty Risks. Being a Coverholder at Lloyd’s increases our ability to develop insurance products for our clients by making sure we work with underwriters who are best placed to support the needs of our clients’ customers. Our clients and their customers will also benefit from the security of having their insurance underwritten at Lloyd’s.

If you think we can help you develop an insurance product for your customers, please get in touch.

Radio Aid System Insurance for schools

We’re very pleased to have launched a new Radio Aid System insurance product for schools and local authorities whose pupils use Radio Aid Systems.

Radio Aid Systems support children with hearing impairments, including users of cochlear implants, hearing aids and bone conduction hearing aids. They are designed to help people with hearing impairments in noisy environments.

Until now, the lack of suitable insurance coverage has prevented pupils from using their radio aid systems outside of the school environment.

Working with our partner, Aspen Associates, and supported by Stuart Whyte (President of British Association of Teachers of the Deaf and Chair of the UK Children’s Radio Aid Working Group) we have developed an insurance policy specifically for schools and local authorities.

Claims can be logged by the school online and are processed in-house within two working days. We arrange for replacement Radio Aid Systems to be delivered directly to the school from a specialist provider.

Cover is provided for accidental damage, theft and loss. There’s no excess to pay when making a claim. Premiums are calculated based upon the number of Radio Aid Systems on cover.

To find out more about the insurance please go to

This is the first of a number of new commercial insurance products we plan to launch throughout 2019 and 2020.

If we can help you develop an insurance product for your customers, please get in touch.

A successful first year

We’re pleased to be able to say we have been selected to work with most of the major providers in the DSA market including Barry Bennett, Wyvern, Sight and Sound, Assistive Solutions, Invate and Microlink.

We have laid strong foundations. We have built a committed team with experience of the sectors we serve. We continue to develop specialist IT infrastructure to support increasing scale. Our technology platform enables us to onboard existing schemes as well as develop new ones.

We are able to integrate our payments facilities into client websites ensuring a reliable collection system and to provide clear reporting and analysis. In particular, we offer the capability to support monthly collections.

We are in discussion with new clients to establish schemes for them. Can we talk to you about yours?

A first – Insurance for cochlear implants

We have worked closely with Aspen Associates Ltd to design cover for these innovative devices and taken advice from audiology centres in Southampton, Bristol and Nottingham along with the British Cochlear Implant Group.

Our policy provides comprehensive cover for theft, accidental/malicious damage and accidental loss. This is for the sound processor, coil and cable.

Working with the manufacturers we can offer fast reliable support for these life changing devices.

A key feature is NO excess payable in the event of any claim.

Specialty Risks undertakes to assess claims within 24 hours to ensure that policyholders get a replacement as soon as possible.

For more details see