Insurance policy design
FOR SCHOOLS AND LOCAL AUTHORITIES
Our Radio Aid System Insurance product was designed in conjunction with our distributor Aspen Associates, the UK Children’s Radio Aid Working Group (now the Assistive Listening Technology Working Group) and with members of the deaf community including teachers of the deaf.
Schools and local authorities can purchase cover for all Radio Aid Systems issued to school children. There is no excess to pay when making a claim and there is no limit on the number of claims that can be made. Schools and local authorities can insure all their Radio Aid Systems on a single policy.
DISTRIBUTOR, ASPEN ASSOCIATES
The Radio Aid System Insurance is distributed through our exclusive relationship with Aspen Associates Limited. Aspen Associates has launched a number of innovative insurance products into this market.
Aspen Associates Limited is an Appointed Representative of Specialty Risks.
Radio Aid System Insurance can be purchased
DELIVERY THROUGH OUR TECHNOLOGY
Specialty Risks has developed a bespoke online application for schools and local authorities to apply for our Radio Aid System Insurance.
Radio Aid Insurance claims are notified to us using a bespoke online Claims Application.
Claims are assessed the same working day they are received. Equipment is replaced directly from an authorised radio aid system retailer and shipped directly to the child’s school.
POLICY ADMINISTRATION AND RENEWALS
Our UK based team handles questions from schools and local authorities and manages any amendments that need to be made to a policy.
Our Radio Aid Insurance product is an annually renewing product and schools are invited to renew their cover 30 days before expiry of their current policy.
Schools pay annually by invoice and we accept payments by bank transfer and debit/credit card.
We are accredited for both ISO 9001 and ISO 27001 for our information security infrastructure and quality management of data. When a customer chooses to insure with us they can do so safe in the knowledge that we will look after their data.
Our team have been involved in managing this product for more than 3 years and so we know how important this insurance is to our customers. We regularly provide our staff with disability awareness training.
Radio aid system insurance in numbers
Schools & local authorities insured
radio aid items insured
What an audiologist says about us
Communication is amazing. The lady who I deal with is efficient and prompt to reply to my queries. She sends me the details of new policies as soon as they are purchased. She has accommodated my requests to amend the way policies are sent to me to cut down on the time I spend on them. It’s a 5-star service. I actually can’t fault anything.
Birmingham City Council
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